no offense taken.
anyway, my complaint is in the context of the particular "problem". as you may
know, CMOS batteries for pc's are easily user-serviceable... and haven't heard
so many horror stories, if none at all, of the pc going kaput just becoz of a simple
battery replacement.
on your other point, i think even for a qualified technician there would be some
risk of messing things up becoz of the location and layout of the board of the
suspect part (the top portion in the above pic). at the least, he will have to
mess up the quite neat cable management just to get to that pesky battery.